Stayed for a single night. Seemed to have reasonable accommodations. Many people were using the the pool and fitness room when we arrived late Friday evening. Room was spacious and clean. Enjoyed the breakfast, however I feel like there could have been more and better hot food choices. Otherwise a pleasant stay.
Smooth check-in. Had an initial problem with the room, they promptly offered me another one so they could address the issue with the first one. Great service, I am very pleased with my experience with the staff at this location. Breakfast was good, and offered early during the weekend (very important to me, and the rest of our group).
My experience was 12/05/17. The employee at the desk, "Eric", lied to my face about available rooms on first floor. According to the wall sign, this employee was a manager. I had a reservation for 5 nights..arriving I requested 1st floor, "Eric" told me not available that night so i accept the 3rd..i go get a coffee and overhear next person in line, a walk-in with no reservation, got a choice of ANY floor. Not right. Not honest. UNPROFESSIONAL. Never again booking there and I've told many people in the area about this inexcusable act.
Quite room and cushy matress. Breakfast great loved the kielbasa slices. Friendly staff.
I generally stay at the Hampton because I'm a Hilton honors member, but from today on I'll NEVER stay anywhere else! It's my home away from home. I was greeted with pizza, wings, and beer and the football game at the lobby! I LOVE this hotel! I've stayed there several times before, and each stay seems better than the last! Special thanks to Louis, he's awesome and so friendly. Hampton, you're amazing.
Hampton Inn Chicopee Springfield is a US Lodging based in Chicopee, Massachusetts. Hampton Inn Chicopee Springfield is located at 600 Memorial Dr, Chicopee, MA 01020, USA.
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