I bring both my dogs and cats here. I love the staff and feel comfortable having my animals seen here.
Everyone is always so nice and wonderful here. It's a bit pricey though. Sometimes nearly double then what you would pay other places. But nothing beats the way they interact with you and your furr baby.
Experienced extremely poor bed side manner today. Literally left shocked at how I was treated. During the brief visit, the doctor preceded to give us graphic details of how the poor dog's head would have to be cut off and detached from her body. While this may be the standard for a possible rabies situation, the demeanor of our doctor was cold and disconnected and nothing I've ever experienced. ALSO in the brief stent (less than 10minutes with the doctor, who didn't even touch the dog and just continued to write notes) she preceded to state how bad the dogs allergies are. Well the dog is addicted to licking her paws, half which is, ok, allergies, I agree and half of which, after 12 years is probably pure habit. We've spent thousands with them trying to fix another dog with allergies issue and guess what, none of those symptoms have ever been resolved, ever, after multiple years of tests and treatments. Disgusted and will be revoking treatment of any of our animals by this company in the future. I am disgusted this is how we were treated.
My aunt's cat had become very sick over the course of 6 months. The entire staff, especially Amy M, was outstanding and completely supportive even after the cat had to be put down. They continued to assist us through the cremation process. I am so happy for my aunt to have them. They made a difficult time not so difficult.
Great care for your pet. 8 years of catering for our dogs
Westover Animal Clinic is a US Veterinary Care based in Chicopee, Massachusetts. Westover Animal Clinic is located at 1361 Memorial Dr, Chicopee, MA 01020, USA.
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