So disappointed in Medical Resources on Memorial Drive. My mothers aid accidentally broke her shower door. After speaking to Jaime she told me no problem we will pay for the replacement. We had to order the door pick it up and install it ourselves! We hand delivered the receipt to Medical Resources and I have yet to hear about the reimbursement. I have called numerous times and left messages and Jaime has yet to call me back. When I ask when will she be in the office the answer is we don't know she doesn't have set hours. I do not understand why they can't even call me back to tell me what is going on they just ignore my calls. Terrible customer service!!! Made a call to corporate today hopefully this may get them to address this issue.
Medical Resources Home Health is a US Health facility based in Chicopee, Massachusetts. Medical Resources Home Health is located at 450 Memorial Dr # 401, Chicopee, MA 01020, USA.
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