I had the pleasure of speaking with Matt Fantasia. From the first phone call, to meeting in person, Matt made me feel like I was family. He showed concern for my emotional state, and took charge of facilitating things so I could focus on properly grieving the loss of my mother. Anybody who's been through this knows what a whirlwind it can be and how easy it is to forget small (and sometimes even big) details, but Matt took the reins from the beginning. He was compassionate, patient, concerned, helpful, and thoughtful. He even called to see how I was doing a few days after we first spoke. I felt like I was dealing with an old friend rather than a corporation.
Planning my brother's services and burial in 2010 felt more like a business transaction than one of the most significant events in my life. They offered mechanical gestures of sympathy at best, and then got right down to business.
Everything that was said by Tylunas Funeral Home and that we talked about went just as they promised it would. There were no surprises and I always knew what was going on. I felt well taken care of during a difficult time.
Scott Krygowski
Losing someone you love is the most emotional event a person can go through and Matt did everything he could to keep that experience human. Even when he had the opportunity to simply be the man in the suit, he chose to be the man with the heart. For that, I will always be grateful.
Fast forward to November of 2016 when I was faced with the emotional task of burying my mother and planning her farewell. Although Tylunas is around the corner from my home, I wasn't sure I wanted to use them again. But I heard they had changed hands, so I took a chance--and I'm so happy I did
While working with Tylunas Funeral Home it was as if I was working with family. They were so great, I could not have imagined a nicer group of people. There genuine concern for our family was so touching and they really truly cared for us and what we were going through.
I appreciate how involved in the process the people at Tylunas Funeral Home made us feel. They respected our unique wishes and put everyone at ease.
Many thanks to everyone at Tylunas Funeral Home. You guys made our family feel very comfortable at such a difficult time.
I've had the experience of dealing with Tylunas Funeral Home twice in the last six years. First was the untimely passing of my older brother, and most recently was my mother's passing. These two dealings with Tylunas couldn't have been more different.
Tylunas Funeral Home is a US Funeral Home based in Chicopee, Massachusetts. Tylunas Funeral Home is located at 159 Broadway St, Chicopee, MA 01020, USA.
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